Shipping policy

SHIPPING POLICY

Thank you for shopping at GlowMo! We are committed to delivering your orders quickly, safely, and efficiently. Below you will find the details of our shipping procedures and timelines.

1. Order Processing Time

  • All orders are processed within 5 Days (excluding weekends and public holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has officially shipped.
  • Please note: Processing time is separate from shipping/delivery time.

2. Shipping Methods, Costs, and Delivery Timeframes

We partner with trusted courier services to ensure your package arrives in perfect condition. We currently offer standard delivery across India:

Shipping Method

Estimated Delivery Time

Shipping Cost

Standard Delivery

5-7 Days

Rs 99 on order less than 499/-

💡 Free Shipping Promotion: Enjoy free shipping on all order above Rs 499/-.

3. Tracking Your Order

  • Once your order has shipped, we will send you a shipment confirmation email containing a tracking number and a link to track your package.
  • Please allow up to 24 hours for the tracking information to become active and update on the courier partner's portal.

4. Delivery Issues and Delays

  • Delays: While we make every effort to deliver your package within 5-7 Days, unexpected delays may occasionally occur due to high order volumes, extreme weather conditions, or courier partner disruptions. We appreciate your patience during these times.
  • Incorrect Address: We are not responsible for delivery failures due to incorrect or incomplete addresses provided at checkout. Please double-check your shipping details before finalizing your order. If you notice an error, contact us immediately at glowmo10@gmail.com.
  • Damaged Packages: If your package arrives damaged, please take a photo of the packaging and the contents immediately and reach out to our support team.

5. International Shipping

  • At this moment, GlowMo only ships to addresses within India. We do not offer international shipping at this time, but we hope to expand our reach in the near future!

Need Help?

If you have any questions about the status of your order or our shipping process, please don't hesitate to reach out to us:

  • Email: glowmo10@gmail.com
  • Support Hours: Monday to Sunday, 10 AM – 6 PM

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