Terms of service

TERMS OF SERVICE

Last Updated: 6/15/2026

Welcome to GlowMo. This website, located at glowmo.in, is owned and operated by GlowMo. Throughout the site, the terms “we”, “us” and “our” refer to GlowMo.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. Please read these Terms of Service carefully before accessing or using our website.

1. Account Terms

  • Eligibility: By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence (18 years of age or older in India), and are fully competent to enter into a legally binding contract.
  • Account Accuracy: If you create an account on our Platform, you are responsible for maintaining the confidentiality of your account and password. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
  • Security: You must immediately notify us at glowmo10@gmail.com of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

2. Pricing and Payment

  • Currency and Taxes: All prices listed on the Platform are in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) unless stated otherwise.
  • Price Adjustments: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
  • Payment Instruments: We accept payments through major credit cards, debit cards, Net Banking, UPI, and authorized mobile wallets. All payments are processed through secure, third-party payment gateways. You agree to pay all charges incurred by users of your credit card, debit card, or other payment mechanism at the prices in effect when such charges are incurred.

3. Product Descriptions

  • Accuracy: We attempt to be as accurate as possible in the description of the products on the Platform. However, GlowMo does not warrant that product descriptions, colors, information, or other content available on the Platform are completely accurate, complete, reliable, current, or error-free.
  • Display Variation: We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's or mobile screen's display of any color will be completely accurate.

4. Order Acceptance

  • Right to Refuse: The receipt of an order confirmation does not signify our acceptance of an order, nor does it constitute confirmation of our offer to sell. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.
  • Quantity Limits: We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email address (glowmo10@gmail.com) or phone number provided at the time the order was made.

5. Shipping and Delivery

  • Timeline: Estimated delivery times for orders within India are typically 5-7 Days, unless there are exceptional circumstances or force majeure events (such as natural disasters, strikes, or government restrictions).
  • Shipping Costs: Shipping and handling fees will be clearly displayed at the time of checkout before you finalize your payment.
  • Risk of Loss: All products purchased from GlowMo are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the logistics carrier.

6. Returns and Refunds

  • Policy window: Our returns and refunds window is governed by our dedicated Return Policy, which can be found at [INSERT LINK TO RETURN POLICY].
  • Conditions: To be eligible for a return, items must be unused, in the same condition that you received them, and in their original packaging.
  • Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original method of payment or via bank transfer within 6-9 business days.

7. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform or participate in any unlawful acts under Indian law.
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  • To upload or transmit viruses, malware, or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.
  • To collect or track the personal information of others or to engage in spamming, phishing, or scraping.

8. Limitation of Liability

  • No Warranty: We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
  • Liability Cap: In no case shall GlowMo, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages—arising from your use of any of the service or any products procured using the service. To the maximum extent permitted by Indian law, our liability shall be limited to the amount you paid us for the product giving rise to the claim.

9. Governing Law and Jurisdiction

  • Jurisdiction: These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
  • Dispute Resolution: Any dispute, controversy, or claim arising out of or relating to these Terms, including their existence, validity, interpretation, performance, breach, or termination, shall be subject to the exclusive jurisdiction of the courts located in [INSERT CITY, E.G., NEW DELHI / MUMBAI], India.

10. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Store Name: GlowMo
  • Email Address: glowmo10@gmail.com
  • Contact Number: +91 9711996483, +91 9205130685